Sutter Health Case Management Assistant (Per Diem) in Burlingame, California
The Case Management Assistant acts independently under the supervision of the nurse Case Manager and/or Social Worker to coordinate and implement the integrated transition plan developed by the Case Manager or Social Worker. The Case Management Assistant uses effective interpersonal skills in managing the complex interactions involved with the position including explanation and coordination of benefits, availability of Sutter and community resources and payment denial notification when indicated. This position manages the complex process of efficiently and effectively coordinating movement through the continuum of care to ensure timely discharge. The Case Management Assistant promotes integration of the physician's transition plan through effective communication between the Care Coordination team, care providers, patients, families and external vendors.
High School Diploma or equivalent. AA degree / Bachelor degree preferred.
2-3 years of direct patient care or health education in an inpatient, skilled nursing, home health or related setting required.
Experience coordinating benefits and reviewing alternatives with patients and families.
Experience in healthcare setting working directly with interdisciplinary team/patients/families in a clinical team setting strongly preferred.
Working knowledge of medical terminology.
Knowledge of alternate levels of care including criteria required for payment and applications processes.
Intermediate PC skills and word processing skills required.
Primary Location: California, Peninsula/South Bay and Santa Cruz, Burlingame
Organization: Mills-Peninsula Health Services
Employee Status: Regular
Position Status: Non-Exempt
Job Shift: Day
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: Other
Schedule: Per Diem
Hrs Per 2wk Pay Period: Per Diem
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.