Sutter Health Laboratory Technician II (FT) in Burlingame, California


The laboratory technician II is accountable for the direct day to day operation of the clinical laboratory clerical area. Duties include providing clerical service to outpatients, physicians, clients, staff members and other people with which the laboratory does business, and phlebotomy services for outpatients. The work consists of communicating verbally in person and by telephone within as well as outside the hospital, answering inquiries and the sending out of reports on a daily basis. This position impacts guest relations and drives the entire laboratory billing, testing and resulting functions. The person in this position must be able to coordinate the integral daily tasks in this area accurately in order to meet the quality needed for good patient care. The Laboratory Technician II (a.k.a. phlebotomist) will collect blood samples from in-patients and out-patients by venipuncture and/or capillary puncture, maintain supplies, process specimens, and upkeep the out-patient drawing stations.

The laboratory technician II is supervised by and reports directly to the Laboratory Technician Manager and/or Phlebotomy and Processing Supervisor. The laboratory technician II must service a wide variety of clients who are seeking use of and/or needing information from the clinical laboratory, in a pleasant and efficient manner. The tasks are varied and often are difficult to complete due to constant interruptions by staff, patients waiting to be served and/or telephone calls.

The laboratory technician II is free to make decisions which fall within the job duties, unusual or new situations must be referred to the Laboratory Administrative Manager or technical staff depending upon the question. The laboratory is very complex operation and requires a person who intuitively knows when to refer a question and to whom. This is probably the most difficult part of the job since an incorrect judgment can lead to serious consequences.

Principal accountabilities include:

  • Registering the patients accurately in the computer system by using the appropriate procedures

  • Receiving and coordinating all outpatient clinical services for laboratory clients

  • Interpreting physicians’ orders to the laboratory computer system for proper test collection and procedures

  • Copying of test orders for the individual departments, Microbiology, Urinalysis and Transfusion Service.


High school diploma required. 2 yrs of college with medical terminology helpful

Current California State Certified Phlebotomy License required.

Must be successful in one of MPHS laboratory positions, laboratory technician I ( phlebotomy ) or lab coordinator.

Must have recent (within one year) experience in secretarial skills which include thorough knowledge of computer, typing at least 45 WPM

Knowledge of labeling and storage requirements

Knowledge of some statistical functions (Std, CV, etc).

Knowledge of laboratory procedures and medical terminology

Knowledge and technical skills associated with veni-puncture procedures

Basic knowledge of how to operate and troubleshoot all essential laboratory and office equipment

Primary Location: California, Peninsula/South Bay and Santa Cruz, Burlingame

Organization: Mills-Peninsula Health Services

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Variable

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: Rotating

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.