Sutter Health Senior Console Operator (FT) in Burlingame, California


The Senior Console Operator reports to the Telecommunications Supervisor and assists with overseeing daily operations. In addition to performing the duties of the console operator, coordinates all scheduling and coverage for the department. Acts in a senior role as a key resource to staff in the resolution of operational issues.


High School or equivalent. One to two years of related switchboard experience required, preferably in a hospital or similar setting. Strong verbal and written communication skills. Familiarity with computer keyboards, 10-key pads, and telephone set keypads. Must be able to work flexible hours in a stressful environment.

Primary Location: California, Peninsula/South Bay and Santa Cruz, Burlingame

Organization: Mills-Peninsula Health Services

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Variable

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Varied Days

Weekend Requirements: Every Other Weekend

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.