Sutter Health Analyst-Bus Systems II (Bay) in Emeryville, California


The Business Systems Analyst II works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors. This position exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results for the purpose of managing and planning system implementations and enhancements to technology systems. This position will be familiar with the needs of the customer base operation and be able to analyze the life cycle of all the unit's basic processes to assist in ongoing review of quality assurance and cost effectiveness to the organization.


E ducation

  • Associates or Bachelors degree desired or equivalent relevant education and experience (high school diploma/GED AND 2+ years experience in IT and Healthcare Information systems with specialized coursework in computer science, management information systems or healthcare) desired

  • Epic proficiency required

  • Epic certification desired OR equivalent relevant education and experience


  • Experience in healthcare applications as typically acquired in 3 to 5 years

  • Effective analytical, problem and issue resolution experience is required

  • Working knowledge of word processing, spreadsheet and presentation computer programs.

  • Software implementation experience using diversified product lines of information systems is preferred


  • Demonstrated knowledge of industry standards to support business requirements is required

  • Demonstrated knowledge of health care operations and structure, general requirements in an integrated delivery system, and use of information system applications in the practicing health care environment is desired

  • Demonstrated knowledge of application environments including production, test and interfaces is required

  • Demonstrated knowledge of multiple and integrated systems

  • Thorough understanding of clinical operations, and/or practice management and/or physician revenue cycle, and/or financial software along with understanding the technical environment of product lines for which they are responsible


  • Ability to multi-task

  • Good organization skills; ability to prioritize multiple activities and objectives in a rapidly changing environment, and deliver quality service

  • Work closely with health care application users, vendors, and technical professionals

  • Exceptional customer service skills, responding to user needs in a prompt, courteous manner

  • Analytical and critical thinking skills

  • Effective written, verbal and presentation skills

Primary Location: California, East Bay, Emeryville

Organization: Sutter Physician Services

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: None

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.