Sutter Health Outreach Coordinator, Bay Area Clinical Service Line Support-Surgical Services in Emeryville, California


The Outreach Coordinator acts as the primary liaison between referring and network providers across Northern California and the assigned Sutter Bay Area service line care givers. The Outreach Coordinator functions as a leader, clinician, and educator, by identifying and developing relationships with potential referral sources including physician specialists, such as cardiologists, cardiac surgeons, neurologists, oncologists and identified primary care physicians to implement programs that foster the professional relationships between the potential referral sources and the Service Line's programs. The Outreach Coordinator provides clinical expertise both to physicians and healthcare staff at referral sources and educates them about specialty programs.

This position is an advocate for the assigned clinical service line cardiology, neurology, oncology, and identified Primary Care Physicians to coordinate and expand services, including non-Sutter referring facilities, and facilities in the greater tertiary referral areas. Provides service line support to the area Executives, Medical Directors, and program coordinators in the development, management, coordination, and growth of the regional service line.

The Outreach Coordinator demonstrates familiarity with third party payer requirements, EPIC medical record communication tools, and appropriate patient clinical criteria for the successful referral and transfer of patients from potential referral sources to Service Line acute and ambulatory services.

This position reports to the Director of Foundation Growth & Medical Group Strategy, in the office of Strategy and Business Development. The Outreach Coordinator also has dotted line accountability to the assigned Service Line Executive, and would receive functional guidance from the Service Line Executive and Program Physicians.

Additional Requirements: 50% travel required to hospitals, medical foundations, office buildings & clinics, for meetings.

5-10% of time required to work nights and weekends as business needs dictate.


Minimum Requirements:

Bachelor’s degree in Healthcare or related field or, equivalent education / experience

Health care experience with clinical service line in the assigned service line required

3-5 years health care experience with clinical service line in the assigned service line required

Preferred Qualifications:

Bachelor’s degree in Nursing (BSN)

CA RN licensure

Master’s in Healthcare or related field

3-5 years experience in marketing/outreach and similar programs preferred

3-5 years previous experience with performance improvement preferred

Primary Location: California, East Bay, Emeryville

Organization: California Pacific Medical Center

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: Other

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.