Sutter Health Project Manager, Operational - Bay Area Quality in Emeryville, California


Job Summary:

The Operational Project Manager is also responsible for oversight of the Sutter Health Bay Area Clinical Quality Statement (CQS) Dashboard and SHBA Committees including the SHBA Medical Affairs Committee and Bay Region Quality Committee.The Operational Project Manager provides project management support for SHBA priorities which require high levels of functional integration.

EssentialJob Functions :

% of Time

Essential Function?

  1. Oversees and monitors ongoing CQS Dashboard performance to support the Office of the CMO.Monitors key indicators and supports SHBA Quality Directors in tracking progress and identifying areas of opportunity to meet or exceed standards.



  1. Manages the SHBA Medical Affairs Committee to ensure all Sutter Health Bay affiliates follow a standardized process for Credentialing and Privileging as well as document submission for Board approval.



  1. Manages the Bay Region Quality Council committee to support the ongoing quality efforts by our affiliates through sharing updates on CQS Dashboard metrics, sharing affiliate best practices, and providing a forum for collaboration and thoughtful discussion.



  1. Performs data extraction, data analysis, and develops reports to end user groups.



  1. Provides administrative support to the SHBA CMO, West Bay Service Area Director of Quality and Patient Safety, and Interim CEO of Sutter Pacific Medical Foundation South.



This position reports to the Chief Medical Officer of Sutter Health Bay Area.


Minimum Position Requirements


  • Bachelor's degree required

  • Master's degree preferred in related health field

  • Or equivalent education/experiece


This position requires a inimum of three (3) years of healthcare-related administrative support and project support role


  • Candidates will possess expert knowledge (broad expertise or unique knowledge) of policies, practices and systems


  • Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.

  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

  • Creativity/Innovation: Develop new and unique ways to improve existing processes and to create new opportunities.

  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.

  • Lead: Positively influence others to achieve results that are in the best interest of the organization. Adapt to constantly changing priorities in managing a wide range of projects.

  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization. Exercise good judgment and political astuteness.

  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities. Employ organizational skills including attention to detail, multi-tasking, and time-management.

  • Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.

  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Primary Location: California, East Bay, Emeryville

Organization: California Pacific Medical Center

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: Other

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.