Sutter Health Protective Services Investigator (Bay) in Emeryville, California


The Protective Services Investigator, under the supervision of the Protective Services Investigations Manager, will work within an established framework to investigate allegations, and prevent and solve crimes to safeguard people, property, assets, and interests. The Protective Services Investigator will develop work plans and conduct administrative, civil, and criminal investigations involving, but not limited to, fraud, theft, misappropriation, personal and property crimes, and workplace violence.

The Protective Services Investigator will perform research activities, investigate leads, conduct interviews, and compose professionally-written reports that clearly communicate investigative findings. The Protective Services Investigator will analyze data, control evidence, prepare documentation, and may make recommendations to justice system authorities. The Protective Services Investigator will demonstrate current investigative proficiency, current investigative research proficiency, and apply that skill set to develop and execute effective investigative action plans.

The Protective Services Investigator will, on an event-oriented basis, provide executive protection; conduct advances and provide security support to special events; plan for and facilitate at-risk personnel transactions; assist in adjudicating and making recommendations on results of consent-based background screening; create personal / tailored security plans for unique circumstances; serve as a contributing member on a multi-functional risk assessment team; facilitate root cause analysis sessions and/or provide findings and recommendations to reduce odds of criminal reoccurrence; and liaise with law enforcement.



Bachelor’s degree from an accredited college or university in business, criminal justice, political science, or closely related field required or equivalent education/experience.

Master’s degree from an accredited college or university in business, criminal justice, political science, or closely related field preferred.


Valid Driver License upon hire required.

Graduate of accredited law enforcement training academy preferred.

Graduate of recognized interview and interrogation training program preferred.


3+ years of law enforcement or corporate investigative experience in the areas of fraud, theft, internal affairs, or related field required.

10+ years prior law enforcement including a minimum of 5 years investigative experience in the areas of fraud, theft, internal affairs, or related field preferred.

Experience in healthcare or hospital security operations/investigations, with knowledge of existing and emerging risk factors and mitigating strategies preferred.

Skills and Knowledge

Excellent written and verbal communication skills

Demonstrated interview and interrogation experience

Demonstrated ability to document investigative results and corrective action plans that are easily understandable to auditors, regulators, and others, as appropriate

Must be highly organized and detail-oriented

Strong interpersonal skills

Must demonstrate a high level of integrity and professionalism to handle sensitive and confidential information

Demonstrated ability to set priorities and respond to changing demands from multiple sources in a fast-paced environment

Ability to follow through, meet deadlines, anticipate requirements, and build relationships with minimal oversight

Strong analytical and problem-solving skills

Ability to exercise independent judgment and employ strong reasoning skills

Must be able to work collaboratively in a team environment with minimal supervision

Project management experience

Database management experience

Demonstrated comfort level w/ internal systems or demonstrated ability to learn new systems

Demonstrated problem solving and decision making skills

Demonstrated past experience working with C-suite-level executives

Excellent time management and organization skills

PC skills including MS Word, Excel, Outlook, and PowerPoint

Must be able to prioritize assignments and tasks to resolve investigations favorably within specified time parameters

Must present as approachable, open, professional, and positive

Must be willing to travel on short notice and during non-standard working hours

Primary Location: California, East Bay, Emeryville

Organization: Sutter Health System Office

Employee Status: Regular

Benefits: Yes

Position Status: Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: Other

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.