Sutter Health Laboratory Services Representative-Los Altos Laboratory in Los Altos, California


Job Summary:

Under general supervision of the Laboratory Supervisor and according to policies and procedures, performs general receptionist and clerical duties such as greeting patients, processing telephone requests, entering patient and specimen requisitions into the computer, operating office equipment.

Major Job Duties and Responsibilities:

Reception/Registration - Greets patient using PAMF CARES practice, releasing appropriate orders in Epic to Sunquest. Use Survey Monkey, assist with data collection, data entry, print labels, accepts and receives specimens for processing in a timely manner. Contact Clinical Staff for clarification of / or no orders.Central Processing - Receive, process, track and send specimens accurately and in a timely manner according to established policies and procedures.

Information Management - Manage and distribute patient results and handle external inquiries, add-ons and troubleshooting accurately in a timely manner according to established policies and procedures.

Inventory Management - Stocks work area with supplies as necessary in order to assure appropriate operating levels. Basic Send outs- Processes sample and prepare transport specimen paperwork to ensure proper transport temperature conditions and accurate patient, lab test an testing lab address information are maintained for routine sendouts.


REQUIRED: high school diploma or equivalent; current AHA BLS/CPR certificate; knowledge of laboratory procedures and medical terminology

PREFERRED: Associate degree; CPT I or II license

Primary Location: California, Peninsula/South Bay and Santa Cruz, Los Altos

Organization: Palo Alto Medical Foundation

Employee Status: Regular

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Variable

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Varied Days

Weekend Requirements: Rotating

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.