Sutter Health Coordinator - Quality Improvement (Sepsis-Focused) Full-Time Day in Oakland, California


Alta Bates Summit Medical Center is San Francisco East Bay's largest private, not-for-profit medical center with a total of 1,082 licensed beds. Each of our campuses has 24-hour emergency, obstetric and medical/surgical services in both Oakland and Berkeley. At Alta Bates Summit Medical Center, you'll find an environment that reflects the values and mission to support healthy living.

Position Summary:

The Quality & Process Improvement Coordinator oversees, conducts and researches projects and processes that affect patient care outcomes with the focus on enhancing care processes through quality improvement techniques such as PDSA, Failure Mode Effects Analysis, Zero Defects, and Six Sigma; in collaboration with the Oncology Clinical Education Coordinator, educates and trains clinical staff on The Joint Commission (TJC) standards, infection control and compliance with regulatory agencies; participates in, oversees and leads committees, task forces, and councils formed to address patient and staff satisfaction; oversees clinical compliance with the Center for Medicare and Medicaid Services (CMS) regulations; conducts root cause analyses as needed when directed by the hospital Risk Management/Patient Safety Committee


Education: BS or BA required. BS or MS in Nursing preferred.

Licenses/Certifications: Certified Professional Healthcare Quality RN - CN-PH QUAL preferred.


  • Minimum three to five years prior experience in related health care field, preferably clinical nursing, medical records/information systems, or utilization/risk management is preferred.

  • Minimum two years experience specifically in health care quality assessment & improvement field, including hands-on experience with clinical department QA&I committee structures and processes

Skills & Knowledge:

  • Demonstrates knowledge of principles related to quality and performance improvement, current knowledge of JCAHO standards, California Administrative Code, Title 22 licensing requirements, CMS standards, and medical staff peer review processes.

  • Understanding of audit/study methodology, health care statistics, and automated data information systems as applicable to hospital and medical staff activities. Demonstrated clinical expertise to effectively facilitate evaluation of quality care.

  • Advanced skills in data management as well as the ability to collect, analyze, and present data to groups and individuals.

  • Demonstrated ability to develop, organize, facilitate, and lead special projects.

  • Ability to work collaboratively with physicians, hospital staff, and external organizations.

  • Expertise with Microsoft Office applications, report production, PowerPoint presentations

  • Ability to be aware of surroundings & respond to emergencies/urgent events, possibly by running.

  • Ability to work in mentally & physically demanding environment.

  • Ability to problem solve, make decisions and act appropriately.

  • Communicate in English.

  • Read and write at college level.

  • Communicate in a wide range of academic levels – grade school to college. Express ideas clearly.

Primary Location: California, East Bay, Oakland

Organization: Alta Bates Summit Medical Center

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: Other

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.