Sutter Health Imaging Services Representative I-Diagnostic Imaging-Palo Alto in Palo Alto, California


Job Summary:

Working with and under the direction of the Diagnostic Imaging Services Manager/Director to provide complete communication, scheduling, and imaging management for the purpose of delivering quality healthcare to our patients.

Principal Accountabilities:

Greets patients for Imaging Services

Uses Radiology Information System to register, schedule and track patient's information

Receives and confirms radiographic requests

Provides productivity and teamwork to the department

Performs clerical functions as needed, including use and maintenance of a fax, copy machine or printer.

Recognizes emergency situations that require immediate attention in a timely, accurate and efficient manner per department policy

Follows the commitment to excellence and treats patients, families, visitors and each other with courtesy, dignity, respect and professionalism.


REQUIRED: high school diploma or equivalent; flexibility; the ability to type at least 35 WPM; ability to communicate effectively with patients, physicians, and staff.


1 year of relevant job experience

Formal training in medical reception through technical shools, junior college or correspondence courses.

Six months experience in a medical facility, preferred.

Primary Location: California, Peninsula/South Bay and Santa Cruz, Palo Alto

Organization: Palo Alto Medical Foundation

Employee Status: Regular

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Day/Evening

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Varied Days

Weekend Requirements: Rotating

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.