Sutter Health Patient Assistance Representative, Outpatient Infusion (Per diem-Day/Evening) in Roseville, California


Accepts patient referrals; schedules appointments and maintains data in a computerized scheduling program; preregistersthe patient and creates accounts for clinical services; verifies and or obtains authorization for services;creates and maintains patient charts; and ensures that the patient account is ready for billing.


Education/including Licensure/ Certification/ Registration:

  • High school graduate or equivalent required. Associate's or Bachelor's Degree in Business or Healthcare-related field preferred.

  • Current Basic CPR for Infants, Children, and Adults is required in some settings.

  • Certified Billing Coding Specialist Certification (CCS) preferred.


  • Requires understanding of health insurance concepts and requirements, including HMO, PPO, Medicare, Medi-Cal,and other federal and state agency programs.

  • Requires knowledge of medical and billing terminology.

  • Requires knowledge of Epic Electronic Health Record software.


  • Experience in a heath care setting or insurance related field providing patient registration and/or insurance authorization as typically obtained in approximately two years is strongly desired.

  • Strong customer service experience preferred.


  • Required to collect a variety of information in an extremely accurate manner in a fast paced environment, while maintaining patient confidentiality.

  • Must be able to use various complex tools to register and schedule patients. Must be highly skilled in verbal and written communication.

  • Strong computer skills required.

  • Requires math skills.

  • Requires customer service skills. Requires attention to detail.

  • Must have ability to hear with or without assistive devices.

Primary Location: California, Greater Sacramento Area, Roseville

Organization: Sutter Roseville Medical Center

Employee Status: Regular

Employee Referral Bonus: No

Benefits: No

Position Status: Non-Exempt

Union: No

Job Shift: Day/Evening

Shift Hours: 10 Hour Shift

Days of the Week Scheduled: Varied Days

Weekend Requirements: One Weekend a Month

Schedule: Per Diem

Hrs Per 2wk Pay Period: Per diem

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.