Sutter Health Care Center Lead - Family Medicine Residency Program (Sacramento) (Full TIme) in Sacramento, California


The Care Center Lead coordinates activities, assignments and workflow for an assigned Care Center. Provides feedback and effectiverecommendations to Regional/ Site Supervisor. May also perform the duties of one or more of the positionsfunctionally supervised.

Principal Accountabilities

Assists the Care Center Lead and/or Regional/Site Supervisor in developing agendas for, and runs staff meetings in Lead/Supervisor┬Žs absence.

Communication. Responds to patient, clinician and family requests; investigates/documents complaints and relays to Regional/Site Supervisor in a professional manner.

Coordinates workflow for Care Center under general direction of Regional/Site Supervisor. Assigns staff within Care Center daily to ensure timely/quality patient care. Conducts staff orientation and training, monthly staff/safety meetings as required. Responsible for completion of all required safety initiatives.

Ensures appropriate supply levels by ordering from purchasing department. All orders require Regional/Site Supervisor approval.

Operational adaptability. May perform functional duties of a specific position within the Care Center, and is required to perform duties of various positions within the Care Center as needed for efficient, effective operations.



Education including Licensure, Certification, Registration:

Certified Medical Assistant (CMA) or eligibility to become certified preferred, as is current certification in CPR / Basic Life Support (BLS). High School Diploma or equivalent. Continued education in medical office operations preferred.


Understanding of Care Center operational functions sufficient to effectively coordinate workflow. Technical competency requirements in the area of primary job functions as outlined in the Principal Accountabilities Section for this position.


Professional experience sufficient to recognize and make appropriate judgments regarding daily Care Center operational issues. Offices with 10 or more staff members require previous supervisory experience.


Ability to function independently, identify problems and implement resolutions with minimal direction and guidance.Customer service skills sufficient to interface effectively with managers, clinicians, staff and customers. Organizational skills sufficient to keep records and recognize inefficient work processes. Ability to set and prioritize a constant fast paced workload. Requires ability to learn all Care Center related IDX functions and pass a skill assessment for each application.

Primary Location: California, Greater Sacramento Area, Sacramento

Organization: Sutter Medical Foundation - Central

Employee Status: Regular

Employee Referral Bonus: No

Benefits: Yes

Position Status: Non-Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Monday-Friday

Weekend Requirements: None

Schedule: Full Time

Hrs Per 2wk Pay Period: 80

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.