Sutter Health Discharge Specialist/Support Liaison-Care Coordination* in San Francisco, California


The Discharge Specialist/Support Liaison (SL) performs selected delegated functions related to discharge planning, utilization management and patient care coordination. The Support Liaison communicates and collaborates with the Case Managers, Social Workers and other interdisciplinary team members in coordination of resources and services. The SL communicates with review organizations, vendors, providers and other external customers. The SL is a member of designated patient care teams and works collaboratively under the direction of the Case Managers and Social Workers.


  • High school diploma or equivalent required.

  • Minimum three years experience in acute hospital setting preferred.

  • Basic knowledge of medical terminology required.

  • Possesses basic computer skills.

  • Demonstrates effective written and oral communication, collaboration, diplomacy and organizational skills.

  • Demonstrates ability to take direction from multiple team members.

  • Self-directed with the ability to prioritize and adapt to a high volume changing environment.

  • Assertive and creative in problem solving while functioning as an active team member.

Primary Location: California, San Francisco, San Francisco

Organization: California Pacific Medical Center

Employee Status: Regular

Employee Referral Bonus: No

Benefits: No

Position Status: Non-Exempt

Union: No

Job Shift: Day

Shift Hours: 8 Hour Shift

Days of the Week Scheduled: Varied Days

Weekend Requirements: Every Other Weekend

Schedule: Per Diem

Hrs Per 2wk Pay Period: Varied

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.