Sutter Health Patient Access Representative-St Luke's-per diem in San Francisco, California



Under the general direction of the Supervisor and / or Manager of Patient Registration Services, this position is responsible for collecting and entering patient demographic and insurance information into the medical center's registration computer system.



  • HS Diploma is required


  • One year of prior hospital or medical registration experience required

Skills and Knowledge:

  • High-level knowledge of Government regulations and requirements, managed care contracts and third party requirements.

  • Demonstrated knowledge of the PRS and medical office / hospital admission processes.

  • Completed a minimum of the Microsoft Level 1 classes in Outlook™, or be able to pass the PFS proficiency exam – level 1.

  • General understanding of Patient Registration Systems

  • Excellent English communication skills in both written and verbal formats.

  • Basic knowledge of medical terminology

  • Ability to identify patients that may need financial assistance and make referrals to appropriate resources.

Primary Location: California, San Francisco, San Francisco

Organization: California Pacific Medical Center

Employee Status: Regular

Employee Referral Bonus: No

Benefits: No

Position Status: Non-Exempt

Union: Yes

Job Shift: Variable

Shift Hours: 6 Hour Shift

Days of the Week Scheduled: Varied Days

Weekend Requirements: Every Other Weekend

Schedule: Per Diem

Hrs Per 2wk Pay Period: Per Diem

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.