Sutter Health Coordinator II Santa Rosa Float Pool Full Time in Santa Rosa, California
Sutter Pacific Medical Foundation is a not for profit corporation that exists to provide medical services, research and education. The foundation provides the infrastructure for the delivery of physician services, and contracts with a separate corporation comprised of physicians and other care providers to deliver the clinical services. This multi-specialty foundation will provide a platform from which new physicians can be recruited to continue to provide physician services in a nonprofit, community setting. The Foundation's vision is to create a medical group that will deliver high quality, market competitive medical services.
Under general direction of the department manager, working independently and in conjunction with other department staff, coordinates workflow and provides a single point of contact with overall accountability for the proper functioning of assigned aspects of the department's operation. Responsible for efficient administrative and assigned project-level support while acting within the frameworks established by SPMF and Sutter Health. Provides exceptional customer service while maintaining a close working relationship with both inside and outside contacts. Works with confidential information and assists with the implementation of assigned services, policies and programs, contributing to the accomplishments of the department, with a focus on contributing to a high-performance culture that emphasizes quality and on-going process improvement.
Education / Certification / Licensure:
High school diploma or equivalent required.
Current BLS certification may be required in clinic setting.
Associates or Bachelors degree in area of primary job functions is desired.
Experience required in areas of primary job functions.
For Coordinators in offices with 10 or more staff members, requires previous supervisory experience.
Knowledge and Skills:
Directs clinical questions to medical staff. Does NOT offer medical advice.
Demonstrates competence in area(s) of coordination and other primary job functions.
Prioritizes multiple requests, from multiple sources, responding quickly and appropriately to shifting priorities, as required.
Excellent problem solving skills and ability to function independently, and to identify problems and implement solutions with minimal direction and guidance.
Ability to communicate effectively and sensitively with co-workers, management and (as necessary) patients and their families. Establishes and maintains a pleasant environment by using appropriate tone of voice and maintaining composure at all times.
Ability to delegate work assignments to support staff, encourages others to use creative and innovative approaches to accomplish tasks; and demonstrates the ability to anticipate and analyze work problems and to arrive at workable solutions.
Excellent interpersonal and communication skills, both oral and written, are required.
Excellent computer skills and use of the MS Office software suite required.
Primary Location: California, North Bay/Lake County, Santa Rosa
Organization: Sutter Pacific Medical Foundation
Employee Status: Regular
Position Status: Non-Exempt
Job Shift: Day
Shift Hours: 8 Hour Shift
Days of the Week Scheduled: Monday-Friday
Weekend Requirements: None
Schedule: Full Time
Hrs Per 2wk Pay Period: 80
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, marital status, sexual orientation, registered domestic partner status, sex, gender, gender identity or expression, ancestry, national origin (including possession of a driver's license issued to individuals who did not present proof of authorized presence in the U.S.), age, medical condition, physical or mental disability, military or protected veteran status, political affiliation, pregnancy or perceived pregnancy, childbirth, breastfeeding or related medical condition, genetic information or any other characteristic made unlawful by local, state, or federal law, ordinance or regulation. External hires must pass a background check/drug screening. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state, and local laws, including but not limited to the San Francisco Fair Chance Ordinance.